Water metering

How our water metering actually works

From an ultrasonic pulse in the pipe to a paid bill in the app: every step, no clipboards, no estimates.

The meter

Kamstrup MULTICAL® 21

Our workhorse domestic meter is the Kamstrup MULTICAL 21, an ultrasonic cold-water meter engineered in Denmark.

Instead of a spinning impeller, it sends ultrasound pulses through the water, with the flow and against it. The tiny difference in travel time gives the exact flow rate. No moving parts means nothing wears out, so it doesn't under-read as it ages the way mechanical meters do, and it stays accurate at the very low flows where leaks hide.

It's fully sealed, runs on its own battery, and transmits every reading. There is nothing to open, wind, or read by torchlight.

A Hadeda-branded Kamstrup MULTICAL 21 ultrasonic water meter showing its digital reading display
The journey

From pulse to payment

Diagram of the Hadeda system: smart water meters on pipes transmit readings to the cloud, which produces alerts, usage data and automatic bill calculations in the app, with settlement to the HOA and real-time payments
01

Measure

The meter measures continuously and logs your cumulative reading, plus the condition of the installation itself.

02

Transmit

Every hour the reading travels straight to the Hadeda platform over the Sigfox low-power network, or Kamstrup's READy fixed network in high-density buildings. Nobody visits your meter.

03

Watch

The app turns readings into hourly-to-yearly charts, and our platform checks every unit for trouble before it becomes a bill.

04

Bill

At month-end the readings become an accurate per-unit bill at your property's tariff, delivered and paid in the app on the 1st.

Built-in alarms

The meter tells us when something is wrong

Alongside every reading, the MULTICAL 21 reports info codes about the installation, and our platform turns them into alerts:

  • Leak water never stops flowing, even at night: the classic silent toilet or garden leak
  • Burst abnormally high continuous flow: a pipe has let go
  • Dry no water in the pipe: a supply or plumbing problem
  • Reverse water flowing backwards through the meter
  • Tamper someone has interfered with the meter
Optional add-on

Add a smart valve: a tap you can close from anywhere

Alongside the meter, we can fit a Hadeda smart valve on the same line, so the water supply can be shut off remotely, without anyone driving to the property.

  • Close the supply the moment a leak or burst alert comes in, before it floods the unit below
  • Protect empty homes: shut the water when a unit stands vacant or you're away
  • Reopen it just as easily when the plumber is done

Want this on your property?

Send us your site plan and municipal bill and we'll spec the metering for you, free.